Hey guys, in the add bar now you'll see a company called E-Link Auto Care, an Extended Warranty Company, I work with them a little and suggested they give PFF a try. No we do not cover Fieros, which may seem stupid at first, but many of our members have newer model daily drivers or their spouses have newer cars. The product and company are well established, but they are new to the internet thing, so even if you are not interested in buying a policy, check out the site and pm me your thoughts or ideas so we can make it better.
A few reasons to check it out -E-Link is insured, which means even if the buisness goes under, your plan will still be valid for its entire duration -Every plan is financeable and they can create an easy to afford payment plan for you -NO INSPECTION required to get a plan (however you cannot make a claim in the first 30 days, thats really the only "catch" for you conspiracy theorists) -If you don't like the internet call them directly at the number on the site and you can pay with a check by mail
I also got them to created a $150.00 after purchase rebate for PFF members
I pm'ed Cliff to see if this was okay and he never replied, if this bothers anyone I can delete this post. I did however pay Cliff the money for the add and am a legit PFF supporter now so I think its okay.
I have gotten extended warrenty "protection" in the past from independent insurers. At claim time it always seemed that whatever was in need of fixing wasn't covered under the terms of the policy. Since a couple of bad experiences, I decided that they weren't worth the paper they were written on. Just my experiences.
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06:40 PM
Mr.PBody Member
Posts: 3172 From: Cincinnati, Ohio, USA Registered: Oct 2006
I am sorta confused, it seems fairly cheap to me, and would be used by people that KNOW they are going to have problems.
Hence the 30 day waiting period on your first claim, that weeds out people who KNOW there will be a problem, so they are buying a plan just to try to get their car fixed for free.
Old Lar, on our website there is complete explanation of what every plan does NOT cover, alot of people feel the way you do and we are working to change that, we are 100% willing to answer any question, and we do it honestly, no messing around. You've got a question? Send it my way, it'll get answered.
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07:40 PM
Dec 12th, 2007
Marvin McInnis Member
Posts: 11599 From: ~ Kansas City, USA Registered: Apr 2002
So what happens if you know your water pump is going out? You get the coverage, wait 30 days then file a claim? Something doesn't sound right. Maybe it's just me.
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04:23 AM
cliffw Member
Posts: 36740 From: Bandera, Texas, USA Registered: Jun 2003
garbage...i work with home warentee company's all the time and there just half ass legit company's that screw allot of people over, if its not from the manufacturer or the place you got it from DO NOT DO IT they will screw you.. if you have this coverage and something major happens they most likely will just give you bullshit of a refund and tell you have a nice day and get lost. some company's will flip the bill for a certain few so they look good to the rest to get more bisness but 99% of all the customers i work with have been boned hardcore from 3rd party warentee company's.. if you think about it, do it REALLY REALLY good before you make a decision
[This message has been edited by HI-TECH (edited 12-16-2007).]
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09:49 PM
Mr.PBody Member
Posts: 3172 From: Cincinnati, Ohio, USA Registered: Oct 2006
I appreciate your input, if thats how you feel, don't buy one. I can assure you this company is not out to screw anyone but if you think they are, thats your choice and don't buy a plan. The website clearly outlines what the plan covers and what the plan does not. If you buy a plan, make a claim that is not covered, and are surprised, thats your own fault for not reading. E-Link is 100% insured and their parent company has been selling plans for over 20 years and they are still in buisness, still selling plans. Doesn't sound to me like they are taking your money and then screwing you. Unfortunately insurance companies do have to make money, if they covered absolutely everything no questions asked, how would they make money? By the same token you ought to get rid of your home owners insurance/renters insurance, and auto insurance, because hey, they will just tell you to go away when you make a claim. Also you can't always get a manufacturers extended warranty if you don't buy the car certified from the dealership, thats where these plans come in. Most manufacturer warranties only cover you at the dealerships. Again E-Link comes in, they pay retail labor (alot of extended service contract companies will only pay wholesale, which limits the number of shops that will do work for them) and will pay it at almost any shop. If it really is such a scam, how are they still in buisness? What about the thousands of satisfied customers? What about all the repairs made? It happened, they can prove it. So explain to me again how you can prove a company you know nothing about is a scam?
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11:47 PM
Dec 18th, 2007
Mr.PBody Member
Posts: 3172 From: Cincinnati, Ohio, USA Registered: Oct 2006
I talked to people at E-Link, they along with National Autocare (parent company) broke the 1,000,000 contracts sold mark a while ago... So yeah this isn't a fly by night company, but I think the fact they have been in buisness 20 years also shows that.
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09:34 PM
$Rich$ Member
Posts: 14575 From: Sioux Falls SD Registered: Dec 2002
No offense Mr. P, but I've rarely seen a warranty company actually help the car owner and not screw them. When I have to deal with warranty companies, they usually only cover $40.00 of the $90.00 per hour labor rate, pay cost on parts, so the customer is liable for the other 35+% markup and don't cover diagnostics or failures that are not concidered preventable. I have dealt with one warranty company that was outstanding and actually paid me to repair a customer's BMW the correct way and was a pleasure to deal with....hopefully your company will be that way as well. Dave
------------------ 1987 GT (my toy-see above), 1987 GT (wife's toy), 1986 SE soon to be VR6, certified master technician/shop owner www.njautobahn.com
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03:53 PM
Mr.PBody Member
Posts: 3172 From: Cincinnati, Ohio, USA Registered: Oct 2006
We pay RETAIL labor thats our big thing, so you would get your full $90.00 an hour. As long as the claim is covered by your specific plan, there is no price cap, like $400.00, if it is covered by the plan and its a $10,000 fix, your check is in the mail, no B.S. I use the term WE but like I said I am loosely affiliated with the company if they continue to do well I will benefit but I don't have anything really to lose here so I want to know all of your opinions and thoughts on how the site can be better. BMWguru could you PM me the name of the company you dealt with? It could've been one of our sister companies. We've actually had a good amount of people deal with us that saw us on PFF this month so we may be buying another month of space, plus I like to be able to say I support PFF .
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06:32 PM
Dec 31st, 2007
Mr.PBody Member
Posts: 3172 From: Cincinnati, Ohio, USA Registered: Oct 2006
Okay here is the official rule on max repair costs:
The cost of the repair is limited to the current NADA value of the car, so if its a $250 Geo, your repair is limited to $250. If its a $38,500 BMW, you can have a repair up to $38,500. (Those numbers are arbitrary)
So that is your repair cap, that is the rule, thats as official as it gets. And we do pay RETAIL labor, and RETAIL parts, so BMWguru I will pay you $90.00 an hour up to the current value of the car or until its fixed.
Keep the questions and comments coming, I try to check my pm's daily.
[This message has been edited by Mr.PBody (edited 12-31-2007).]
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11:34 AM
PFF
System Bot
bmwguru Member
Posts: 4692 From: Howell, NJ USA Registered: Sep 2006
I keep getting offers from GM for extending the warrenty on my 06 HHR. Since the car has more than 24K miles on the odometer, the plan costs ~$67/month ($800/year) for catastrophic coverage like engine transmission failure which they say is a $5000 repair. I beleve that if there will be any catastrophic failure, it will happen within the warrenty period which for me is 3 years 36K miles. The newer GM cars have a 100K mile warrenty, I guess, valid if you follow strict maintenance proceedures. I've not owned any new car that required major engine overhauls (except a '72 Vega, covered under warrenty) after six to seven years of ownership. They seemed to be a very expensive insurance policy.
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09:51 AM
Saxman Member
Posts: 5151 From: Melbourne, FL Registered: May 2005
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